At Olive Robotics GmbH (“we,” “our,” or “us”), safeguarding your privacy is fundamental to our values. This Privacy Policy outlines how we collect, use, store, and protect your personal data. We comply with the General Data Protection Regulation (GDPR), Germany’s Bundesdatenschutzgesetz (BDSG), and all relevant data protection laws.

We are committed to ensuring that your data is handled transparently, securely, and responsibly.

§1. Who We Are

The data controller for processing your data is:
Olive Robotics GmbH
Address: Daimlerstraße 7, 85521 Ottobrunn, Germany
Email: contact@olive-robotics.com
Website: www.olive-robotics.com

If you have questions about this Privacy Policy, you can contact us using the details above.

§2. Scope of this Policy

This Privacy Policy applies to:

• Visitors to our website.
• Customers purchasing or using our products and services.
• Participants in our webinars, events, or training sessions.
• Individuals who interact with us through social media, email, or other communication channels.

§3. Data We Collect

We collect and process personal data when you interact with us. This includes:

a. Information You Provide Directly

• Registration Details: Name, email address, phone number, job title, company name, and address when you register for events, webinars, or services.
• Purchase Data: Billing and shipping details, including payment method information.
• Communication Data: Data you provide when contacting us via email, chat, or support requests.
• Event Data: Feedback, surveys, and participation data from webinars or training sessions.

b. Information We Collect Automatically

• Technical Data: IP address, browser type, operating system, device type, and session information when you visit our website.
• Usage Data: Pages viewed, links clicked, and actions taken on our website.
• Cookies and Similar Technologies: Data collected through cookies and tracking technologies to enhance user experience and gather analytics.

c. Sensitive Data

We generally do not process sensitive personal data (e.g., health or biometric data). If required for specific services (e.g., accessibility needs at events), this will only be collected with your explicit consent.

§4. How We Use Your Data

We use your personal data for the following purposes:

a. Service Delivery

• To process orders, provide services, and deliver products.
• To register you for webinars, events, or training sessions.
• To respond to your inquiries and provide technical support.

b. Communication

• To send important notifications about your account, orders, or events you’ve registered for.
• To provide updates about our products, services, or policies.

c. Marketing

• To send promotional content, newsletters, or educational materials (only if you have opted in).
• To offer tailored content or product recommendations based on your preferences.

d. Analytics and Improvement

• To analyze website usage and improve our online platforms.
• To enhance our products and services through feedback and market research.

e. Legal Compliance

• To fulfill our obligations under applicable laws and regulations.
• To respond to legal requests and enforce our terms and conditions.

§5. Legal Basis for Processing

Under GDPR, we process your data based on the following legal grounds:

• Consent (Art. 6(1)(a) GDPR): When you provide explicit consent, such as subscribing to newsletters or marketing communications.
• Contract (Art. 6(1)(b) GDPR): To fulfill contractual obligations, such as processing your orders or event registrations.
• Legal Obligation (Art. 6(1)(c) GDPR): To comply with statutory requirements, such as tax regulations in Germany.
• Legitimate Interests (Art. 6(1)(f) GDPR): For purposes like improving our services, conducting analytics, or protecting the security of our systems.

§6. Data Sharing and Third-Party Access

We do not sell or trade your data. However, we may share data with trusted third parties for the following purposes:

a. Service Providers

• Event Management: Webinar platforms (e.g., Zoom, LinkedIn Live).
• Payment Processing: Secure handling of financial transactions through payment gateways.
• Marketing Tools: Email services (e.g., Mailchimp) for communication and campaigns.

b. Legal and Compliance

• To comply with legal obligations or respond to legal authorities.
• To prevent fraud or unauthorized activities.

c. Business Transfers

In the event of a merger, acquisition, or asset sale, your data may be transferred to the new entity.

All third-party providers are required to comply with GDPR and ensure the security of your data.

§7. Data Retention

We retain your data only for as long as necessary for the purposes outlined in this Privacy Policy:

• Transactional Data: Retained for 10 years as required by German tax laws.
• Marketing Data: Retained until you opt out of receiving communications.
• Event Data: Retained for analytics and feedback purposes for up to 2 years.

After the retention period, your data will be securely deleted or anonymized.

§8. Data Security

We implement strict measures to protect your data, including:

• Encryption: All sensitive data transfers are encrypted using SSL/TLS protocols.
• Access Controls: Restricted access to personal data for authorized personnel only.
• Regular Audits: Routine assessments of our systems and practices to identify vulnerabilities.

§9. Your Rights

Under GDPR, you have the following rights regarding your personal data:

1. Right to Access: Request a copy of your data.
2. Right to Rectification: Correct inaccurate or incomplete data.
3. Right to Erasure: Request deletion of your data under certain conditions.
4. Right to Restriction: Limit data processing under specific circumstances.
5. Right to Data Portability: Receive your data in a machine-readable format.
6. Right to Object: Object to processing based on legitimate interests or for marketing.
7. Right to Withdraw Consent: Revoke your consent for data processing at any time.

To exercise your rights, contact us at [Insert Email Address]. We will respond within 30 days, as required by GDPR.

§10. Cookies and Tracking

Our website uses cookies to:

• Provide core functionality.
• Improve user experience.
• Analyze site performance and visitor behavior.

You can manage cookies through your browser settings or our cookie management tool.

§11. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place, such as:

• Standard Contractual Clauses.
• Transfers to countries with equivalent data protection standards.

§12. Changes to This Policy

We may update this policy to reflect changes in our practices or legal obligations. Updates will be posted on our website, and significant changes will be communicated directly.

§13. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us:
Olive Robotics GmbH
Email: contact@olive-robotics.com
Address: Daimlerstraße 7, 85521 Ottobrunn, Germany

By using our website, products, or services, you agree to this Privacy Policy.